- Privacy & Terms
Privacy & Terms
PLEASE READ THIS PRIVACY STATEMENT CAREFULLY
Privacy is very important to us. We also understand that privacy is very important to you. This privacy statement tells you how we protect and use information that we gathered through this American Medical Advancements website based in the US.
Changes or Cancellations
We pride ourselves on tailoring each product for each individual and having a selection of nearly endless configurations to customize each item. In addition, we strive to get items to our clients as quickly as possible. Therefore, the window for ordering and order before it has begun production is very small. All orders placed on amadvancements.com or with a sales associate are eligible for cancellation or change fees. We will never be out more than our costs incurred. Once an order is placed we will do our best to accommodate changes requested within 24 hours. This includes address changes and specification changes. Depending on each manufacturer's policies and order processing system, we may or may not be able to accommodate a cancellation request.
Important Shipping Information
All items will ship via standard ground service using the best method for each application. In many cases items will be left at a delivery address unless a signature delivery has been requested. American Medical Advancements will provide tracking details in a timely manner to allow our clients the ability to identify a delivery date and make any necessary arrangements.
Please note that freight deliveries will always be curbside unless a loading dock is available with the client being responsible for the movement of items from the original drop off location. Please retain all boxes and packages material in the case of damage or possible returns.
Ground shipments typically do not require signatures. It is the customer's responsibility to request a signature to be required at delivery, and we cannot be responsible for orders stolen or tampered with after successfully delivered.
All shipping damages must be reported within 48 hours of delivery.
It is very important to thoroughly inspect all boxes before signing any delivery slip to note any and all damages or shortages in writing, on the freight documents with the driver. Please retain all packaging materials and boxes associated with the shipment as these may be needed to complete a claim. Photos are required for claim processing.
Once the delivery has been accepted, all items must be inspected and any damage photograph and reported within 40 hours of receipt.
In case of damaged merchandise American Medical Advancements will work closely with our clients, manufacturers, and shipping companies to facilitate a result of claims. Please note that all shipping damages and claims will be addressed in accordance with the policies of our manufacturers.
All warranty claims are processed in accordance with the policies of each items manufacturer, in many cases claims should be filed directly with our manufacturers and American Medical Advancements will aid as much as possible to help facilitate the claims process. Please note that it is very common for manufacturers to send replacement parts to address warranty issues. Manufacturer warranty will not cover any costs associated with repair. Again, American Medical Advancements will work in accordance with the policies of the manufacturers to aid in these repairs.
General Terms & Conditions
Personal information submitted through the website
Ownership of website, copyright, and trademarks
This website is owned and operated by American Medical Advancements. All of our materials contained on this website, include all information, text, software, pictures, images, sound, video clips, audio clips, illustrations, and graphics are either owned by American Medical Advancements or they are licensed to it and are copyrighted. American Medical Advancements and it's licensors retain and reserve all proprietary rights in and to the content.