Site Information

 Loading... Please wait...

Privacy & Terms

Privacy Statement


Privacy is very important to us. We also understand that privacy is very important to you. This privacy statement tells you how we protect and use information that we gathered through this American Medical Advancements website based in the US.

By using this site, you agree to the terms of the most recent version of this privacy statement. Please read our terms of use to understand the general rules about your use of this website. Except as written in any other disclaimer, policies, terms of use, or other notices on this website. This privacy statement and the terms of use are the complete agreement between you and American Medical Advancements with respect to your use of this website. You may be subject to additional terms that may apply when you access particular services or materials on certain areas of the site or by following links that take you away from this site.

Changes or Cancellations

We pride ourselves on tailoring each product for each individual and having a selection of nearly endless configurations to customize each item. In addition, we strive to get items to our clients as quickly as possible. Therefore, the window for ordering and order before it has begun production is very small. All orders placed on or with a sales associate are eligible for cancellation or change fees. We will never be out more than our costs incurred. Once an order is placed we will do our best to accommodate changes requested within 24 hours. This includes address changes and specification changes. Depending on each manufacturer's policies and order processing system, we may or may not be able to accommodate a cancellation request.

Important Shipping Information

All items will ship via standard ground service using the best method for each application. In many cases items will be left at a delivery address unless a signature delivery has been requested. American Medical Advancements will provide tracking details in a timely manner to allow our clients the ability to identify a delivery date and make any necessary arrangements.

Please note that freight deliveries will always be curbside unless a loading dock is available with the client being responsible for the movement of items from the original drop off location. Please retain all boxes and packages material in the case of damage or possible returns.

Ground shipments typically do not require signatures. It is the customer's responsibility to request a signature to be required at delivery, and we cannot be responsible for orders stolen or tampered with after successfully delivered.

Shipping Damage

All shipping damages must be reported within 48 hours of delivery.

It is very important to thoroughly inspect all boxes before signing any delivery slip to note any and all damages or shortages in writing, on the freight documents with the driver. Please retain all packaging materials and boxes associated with the shipment as these may be needed to complete a claim. Photos are required for claim processing.

Once the delivery has been accepted, all items must be inspected and any damage photograph and reported within 40 hours of receipt.

In case of damaged merchandise American Medical Advancements will work closely with our clients, manufacturers, and shipping companies to facilitate a result of claims. Please note that all shipping damages and claims will be addressed in accordance with the policies of our manufacturers.

Warranty Information

All warranty claims are processed in accordance with the policies of each items manufacturer, in many cases claims should be filed directly with our manufacturers and American Medical Advancements will aid as much as possible to help facilitate the claims process. Please note that it is very common for manufacturers to send replacement parts to address warranty issues. Manufacturer warranty will not cover any costs associated with repair. Again, American Medical Advancements will work in accordance with the policies of the manufacturers to aid in these repairs.

General Terms & Conditions

We at American Medical Advancements are pleased that you are interested in the opportunity to explore and use our website. Following are some ground rules regarding matters such as our intellectual property and how you may use our website. These ground rules are referred to as the terms of use or the terms.

Please read these terms of use carefully before using the American Medical Advancements website. Using our website signifies that you accept these terms. If you do not agree with and accept these terms, please do not use our website.

Sometimes American Medical Advancements is referred to in these terms of use as we or us. Sometimes we referred to you as user. American Medical Advancements, of course, reserves the right, in its sole and absolute discretion, to change, modify, update, and interpret these terms of use at any time and from time to time, and you agree to be bound by such changes, modifications, updates, and interpretations.

Personal information submitted through the website

Your submission of personal information through our site is governed by our privacy policies. This agreement incorporates by reference is the terms and conditions of the privacy policy.

Ownership of website, copyright, and trademarks

This website is owned and operated by American Medical Advancements. All of our materials contained on this website, include all information, text, software, pictures, images, sound, video clips, audio clips, illustrations, and graphics are either owned by American Medical Advancements or they are licensed to it and are copyrighted. American Medical Advancements and it's licensors retain and reserve all proprietary rights in and to the content.